FAQ

Frequently Asked Questions

To reset your password please click HERE and select “RESET PASSWORD”. Type the email address you have used for your registration, and we will send you the instructions to reset it.

Probably you have already used the email during a previous registration on our website.
In case you have forgotten your password you recover it (look up the previous question) and log in with the credentials already registered. If the email is not accepted anyway, it is necessary to register again with a different e-mail address.

You can ask for another activation email by clicking HERE and selecting “SEND AGAIN ACTIVATION MAIL”.

We also suggest checking if by any chance the activation email is in your spam inbox.

No, it is not possible: in order to complete the registration and then be able to purchase your ticket, each user must register with his/her email address.

If more employees working for the same company/beauty center register on our website, each one will enter his/her email address and repeat the requested information about the company/beauty center. 

Once registered, it is no longer possible to change your email address.

If you need to use a different email address, it will be necessary to register again with the email address of your choice.

Cosmoprof Worldwide Bologna is held in Bologna at BolognaFiere exhibition center in the following dates:

MARCH 20-22, 2025
COSMOPACK
COSMO PERFUMERY & COSMETICS  

MARCH 20-23, 2025
COSMO HAIR & NAIL & BEAUTY SALON

For visitors: from 9:30 a.m. to 6:30 p.m.  
For exhibitors: from 8:30 a.m. to 6:30 p.m.

The main address is: BolognaFiere, Piazza della Costituzione 5, Bologna (Italy).

To learn more about how to get to the exhibition center, please visit the dedicated page.

The main entrance is in Piazza della Costituzione 5, Bologna (Italy).

Here are the recommended entrances for each sector of Cosmoprof Worldwide Bologna:


COSMOPACK and COSMO PERFUMERY&COSMETICS (MARCH 20-22, 2025)

Recommended entrances: 

- COSTITUZIONE (Piazza della Costituzione 5, Bologna, Italy)
- NORD (Rotonda Dante Canè, Bologna, Italy)
- CALZONI (Via Alfredo Calzoni 16, Bologna, Italy)
- MICHELINO (Rotonda Lavoratori Licenziati per Rappresaglia, Bologna, Italy)

COSMO HAIR&NAIL&BEAUTY SALON (MARCH 20-23, 2025)

Recommended entrances:

- COSTITUZIONE (Piazza della Costituzione 5, Bologna, Italy)
- NORD (Rotonda Dante Canè, Bologna, Italy)
- MICHELINO (Rotonda Lavoratori Licenziati per Rappresaglia, Bologna, Italy)
- MORO (Via Aldo Moro 20, Bologna, Italy)


View Google Maps

The map of Cosmoprof Worldwide Bologna is available at this link. 

Check the specific maps of each salon to discover and preview all the news of the exhibition layout 2025.

Individuals with reduced mobility can follow these directions to reach BolognaFiere:

By car
Ring road Exit 8– There are reserved parking lots at the entrances of Via Michelino and Piazza Costituzione.

Wheelchair-accessible taxes are available by contacting COTABO at least 24 hours in advance, click here.

Radio Taxi Service:
Tel. 051-372727 (24 hours a day)
Tel. 051.374300 – 8 a.m. to 12.30 p.m. and from 2 p.m. to 5 p.m. (weekdays only).

Taxi reservation service: 
Tel. 051-374300 - 8 a.m. to 12.30 p.m. and from 2 to 5 p.m. (weekdays only).

At the exhibition:
Manual push wheelchairs for individuals with mobility impairment are available at the trade show entrances. Accessibility is granted throughout the exhibition center. More information can be found HERE.

Cosmoprof is an event reserved for beauty professionals who work in the cosmetics and beauty industry.  The nature of the exhibition is business oriented and there are no days dedicated to non-professional visitors.

To purchase your entrance ticket, you need to register on this website and then click on VISITOR LOGIN to access your reserved area.

Each registered user can purchase only 1 ticket.

PLEASE NOTE: tickets are available ONLINE ONLY. It will not be possible to purchase your ticket at the exhibition, because there will be no ticket counters. For this reason, visitors will need to get their tickets online prior to arrival at the event.

For more information about ticketing click HERE

The entrance ticket allows access to: Cosmopack, Cosmo Perfumery & Cosmetics, Cosmo Hair&Nail&Beauty Salon and On Hair.

No, purchased tickets are not refundable and cannot be modified.

All the tickets are nominal and not exchangeable, since they contain the data used for submitting your registration.

For information and support to purchase your ticket, please contact:

Vivaticket Help Desk
Tel.: + 39 041 2719009
Monday-Saturday from 8.30 am to 7.00 pm CET.
Email:  [email protected]

If you need assistance or information about the online registration on this website, please contact us at [email protected]

Professional schools that receive the accreditation to attend Cosmoprof, can benefit from discounted entrance tickets.

Please visit the page dedicated to PROFESSIONAL SCHOOLS to receive detailed information on how to apply for your accreditation.

The requests of accreditation will be accepted only ONLINE within 6th MARCH 2025.

Professional schools that have not submitted the request of accreditation online, will have to pay the entrance ticket AT FULL PRICE RATE for each student and teacher.

Beauty professionals with disabilities can purchase a discounted ticket on site by providing one of the following documents:

• DISABILITY CERTIFICATE together with IDENTITY CARD

• WAR DISABLED CARD together with IDENTITY CARD

• PARKING CARD FOR PEOPLE WITH DISABILITIES together with IDENTITY CARD

These tickets are not available online but can be purchased only at the dedicated ticket office at Costituzione entrance, by showing one of the certificates mentioned above.

In addition, if the visitor with disabilities needs an accompanying person, the latter will receive a free entrance ticket valid for one day: the accompanying person must be at least 18 years old and must be able to provide assistance during the visit (travel, guide or assistance in case of evacuation). The accompanying person and the beauty operator with disabilities must be both present on site to receive the tickets

For further information, please contact us at [email protected].

Given the business nature of the exhibition, we advise against bringing children during the event.

Children can enter the exhibition only if accompanied by a parent or guardian, who must fill in a form for the child and can purchase a CHILD FARE TICKET (0-13 years old) at the price of €15 - valid for 1 day/1 entrance - available exclusively on site at the dedicated ticket office placed in Costituzione entrance. The child and the adult must be both present on site to receive the ticket. The parent or guardian accompanying the child must have already a valid ticket to enter the exhibition.

For more information, please contact us at [email protected]

 

Discover all the exclusive agreements reserved for participants of the fair!

Take advantage of discounted rates on transportation, hotels and additional services. Go to the special prices page.

BolognaFiere Cosmoprof staff can be found at the Service Center, Block C, 1st floor.

Info Point, left luggage, travel agency, snack bars, self-service restaurant, à-la-carte restaurant, newspapers and cigarettes, first aid, pharmacy, ITA office, banks and ATMS, insurance, post office.

Yes. The wardrobe and left-luggage service is available at the following entrances: Costituzione, Nord and Michelino.

The price per item/suitcase is €4.

Dogs are allowed to enter the exhibition only if they are on a leash and are fitted with a muzzle or with a special carrier. These limitations do not apply for dogs trained to assist people with disabilities.

The Cosmoprof Worldwide Bologna Buyer Program offers its community an exclusive experience with dedicated access and hospitality packages. Moreover, there is the possibility to access the Buyer Lounges and have the support of the Incoming Team.

 

The Buyer Program is dedicated to the following Buyer Categories: 

  • Salon chains (min. 2 doors) 
  • Spa and Medical Clinics (min. 2 doors) 
  • Retailers or chain stores / E-tailers 
  • Importers
  • Distributors
  • Wholesalers
  • Buying Offices
  • Brand Owner Companies
 

 Scouting goals, consistency, relevance, distribution power and capillarity, and match with the exhibiting offer.

Once your application has been evaluated (within a week at most), you will receive a feedback email.  The review process is a necessary step that helps us ensure the integrity of our community. We carefully consider each application. 

Considering the large number of requests, we thank you in advance for waiting for the completion of the process.

An application may be rejected if the company does not meet the required criteria. The Buyer Team will be available for any further clarification.

Once your application has been accepted, you will receive an email from the Incoming Team with details of the benefits reserved to you.

 

No, the benefits offer and the outcome of the application may vary from one edition to another.

Stay up-to-date on the latest news!

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COSMOPROF WORLDWIDE BOLOGNA - Made by BolognaFiere Cosmoprof S.p.a. - Registered office: Via Maserati 16, 40128 Bologna (Italy) - R.E.A. 1766978
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